Truth About Customer Reviews

Easily Fix Your Business Reputation
Why online reviews and ratings matter

​Customer online behavior and reviews

Most common mistakes owners make

What is the idea star rating

The two critical things customers look for

Why ignoring complaints kills business

How many reviews do you really need

The value of new reviews 

How to easily manage your reputation

No business owner is born an expert in every aspect of business. We all learn from mentors, studying and hard knock mistakes. So when there's an opportunity to learn from others who have developed an expertise in a particular aspect of business, take it!  That's why we offer these free guides. Because if the ideas, tips and methods presented are helpful, then you just might ask us what else we can do to help your business. 

Why Marketing Fails

An Insider's Guide On How
to Fix Your Marketing

This 52-page guide covers...

How to fix common marketing blunders

What marketing is worth to your bottom line

How to develop marketing strategies that work

The power of offers done the right way

How to close more prospects into customers

Creating a killer customer acquisition strategy

Better ways to build customer and brand loyalty

Why you must know what your customers think

The right way to make opt-in email pay big

​​​and more!

What Are They Really Thinking

Do You Really Know What Your Customers Think

What customers opinions could be costing you

Understanding customer expectations is critical

Why just fixing complaints is not enough

Just how "satisfied" is satisfied for customers

Complaining customers talk and talk and talk!

10 reasons why you should survey your customer

The path to loyalty is knowing what they want

Loyalty pays in lifetime customer value

and more!

FREE Business and Marketing Guides

The Facts About Effective Marketing

Why Most Marketing Fails and How To Fix It

​Why most marketing fails (you're not alone)

Does this sound familiar? The big mistakes

​Where businesses go wrong in their marketing

​​What your business needs to fix your marketing 

Now look at your website (because it's key)

How to avoid the biggest web site mistakes

and more!

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